Marketing initiatives through ServiceNext are transformed using AI, adaptive learning and cognitive computing to deliver personalized, proactive and predictive experiences; all of which are necessary for an outcome-based marketing.
Business application integrations, allowing an enterprise to track its marketing outcomes.
Increased lead qualification, through an AI-based user intent mapping.
Increased outreach of an enterprise's marketing initiatives.
Our AI solution has been designed to function on all modern channels. It delivers a true and rich cross-channel experience, by carrying the conversation history and context from one channel to another.
SignUp for a free PoV to experience our conversational design on these channels.Experience our Smartbots
ServiceNext comes with dozens of pre-built deep-integrations with business applications like Oracle Business Applications, Salesforce, SAP Applications, Workday, ServiceNow and more.
Since the key word here is “Deep”, anyone can integrate using APIs, however ServiceNext’s business integrations packages orchestrate processes within multiple modules of your ERP/CRM to bubble out key services for the bot to complete transactions, suggest next-best-action, recommend products & services and send proactive notifications.