IT service management can now be automated through ServiceNext's AI Chatbots for ITSM. Infused with Enterprise Language Understanding, ServiceNext’s AI Chatbots for ITSM empower your workforce with better productivity and compliance that benefits the Service desk overall.
Increase in Efficiency
Reduction in Costs
ServiceNext’s AI-Chatbot platform comes with dozens of pre-built deep-integrations with business applications like ServiceNow, BMC Remedy, Ivanti, Cherwell and more.
Since the key word here is “Deep”, anyone can integrate using APIs, however ServiceNext’s business integrations packages orchestrate processes within multiple modules of your ERP/CRM to bubble out key services for the bot to complete transactions, suggest next-best-action, recommend products & services and send proactive notifications.
We are also strategic partners with Cherwell, further bolstering our expertise in automating ITSM functions, through AI-Chatbots.